Wednesday, October 29, 2014

LONPAC INSURANCE BHD : TRAINING PEST ANALYSIS ON THE GENERAL INSURANCE INDUSTRY & THE IMPACT ON AGENTS

Dear Agents who attended the above training session at Vistana Hotel KL on 28th October 2014

You can now download the handouts by clicking on the link below

https://www.dropbox.com/s/u1m21xiyyt5oxq6/PrintcopyPEST%20%5BCompatibility%20Mode%5D.pdf?dl=0

Please be informed that these handouts are meant for your internal reference only and not be copied or circulated to others who are non participants.. We trust that you will respect our copyrights.

Please do download the handouts by 4th November 2014 after which the link will be removed.


Regards

Steven Cheah


Thursday, October 16, 2014

ACE JERNEH TRAINING ON CONTRACTORS ALL RISK INSURANCE IN PENANG 13TH OCT AND KL 16TH OCT 2014


Dear Agents who attended the training sessions in Penang and KL respectively

To download the file, please click on the blue colored link below

https://www.dropbox.com/s/l989ngngrbp55xf/dropboxCAR%20%5BCompatibility%20Mode%5D.pdf?dl=0

Please so download the file by 24th October 2014 after which the link shall be removed to protect the intellectual rights of the author of the handouts. Please be reminded that these handouts are meant for your internal reference only and not to be copied and distributed to others who are non participants in these classes.

Regards
Steven Cheah

Monday, September 22, 2014

MSIG Training on PA & Medical Insurance in Ipoh (14th oct) and Penang (15th Oct 2014)

Dear Agents who have attended the following training organized by MSIG Insurance (M) Bhd

PA / Medical Insurance
You can download the handouts by  clicking on the link below
https://www.dropbox.com/s/3m6dfcchrsadycs/PAHSDOPBOX%20%5BCompatibility%20Mode%5D.pdf


Please do so by 23rd October 2014 after which the link is no longer accessible

We wish to remind Agents that these handouts are meant for your internal reference only and not to be copied or redistributed  to others who are non  participants without the consent of the author. Trust that you will respect the copy rights of the company


Comments, if any are most welcome

Regards

Steven Cheah

Tuesday, September 9, 2014

TRAINING ON CONTRACTOR'S ALL RISK INSURANCE FOR ACE JERNEH INSURANCE BHD

Dear Agents who attended the ACE Jerneh Training at Ibis Styles Hotel, Ipoh on 3rd Sept 2014


Please click on the link below to download the handouts

https://www.dropbox.com/s/fmgnxb0t1v9bxu8/ACECAR%20%5BCompatibility%20Mode%5D.pdf?dl=0

Please do so by 15th Sept 2014 after which the link will be removed. Please be reminded that thishandouts are meant for your internal reference and would appreciate that you respect our copy rights by not copying and redistributing this handout  to others who are non participants

Happy learning

Regards
Steven Cheah

Monday, August 25, 2014

LONPAC AGENTS TRAINING IN IPOH ON 20TH AUG 2014


Dear Agents

Please click to the link below to download the files:

https://www.dropbox.com/s/a78v84g7ai10o7b/LonpacIpoh%20%5BCompatibility%20Mode%5D.pdf?dl=0

Please do so by 31st Aug 2014 after which the link will be removed

Please be reminded that these handouts are meant for your internal reference only and not meant to be copied and forwarded to others who are non participants in this training. We trust that you will respect our copy rights.

Regards
Steven Cheah

Wednesday, July 23, 2014

GENERAL INSURANCE PRODUCTS KNOWLEDGE TRAINING UNDER LONPAC INSURANCE BHD

Dear Agents who attended the training on the above subject on 18th July at Vistana Hotel, Kuala Lumpur

You can download the handouts by clicking on the link as below

https://www.dropbox.com/s/p77dez2jtbi0l0s/LONPACmasterGIP%20%5BCompatibility%20Mode%5D.pdf


Please do so by 29th July 2014 after which the link is no longer accessible

Please be reminded that these handouts are intended for your internal reference only and not to be copied or distributed to others who are non participants without the consent of the author.

We trust that you will respect the company's copy rights to these handouts

Any comments are most welcome

Regards
Steven Cheah

Monday, July 21, 2014

CPD Training 2014 on behalf of MSIG Insurance (M) Bhd (Motor & PA/HS Insurance)

Dear Agents who have attended the following training organized by MSIG Insurance (M) Bhd


Personal Accident / Medical Insurance
Sandakan 17th Sept 2014

PA / Medical Insurance
You can download the handouts by  clicking on the link below
https://www.dropbox.com/s/3m6dfcchrsadycs/PAHSDOPBOX%20%5BCompatibility%20Mode%5D.pdf



Motor Insurance Handouts
https://www.dropbox.com/s/9cuc3jqmswmo686/DropboxMOTOR14%20%5BCompatibility%20Mode%5D.pdf


Please do so by 28th Sept 2014 after which the link is no longer accessible

We wish to remind Agents that these handouts are meant for your internal reference only and not to be copied or redistributed  to others who are non  participants without the consent of the author. Trust that you will respect the copy rights of the company


Comments, if any are most welcome

Regards

Steven Cheah

Tuesday, June 17, 2014

Training on Liability Marine & Casualty Insurance



Dear Agents who attended the above training  in Klana Resort Seremban today 17th June 2014

You may download the handouts by clicking on the following link:

https://www.dropbox.com/s/0l5h49bkde9ejb6/masterLMC%20%5BCompatibility%20Mode%5D.pdf

Please do so by 24th June 2014 after which the link will be deactivated

Also kindly be reminded that these handouts are meant for your internal reference only and not to be copied or redistributed to others who are non attendees without the approval of the author. Trust you will respect our copy rights.


Thank you for your support and participation

Cheers

Steven Cheah
CSH Knowledge Management Sdn Bhd

Thursday, June 5, 2014

CPD Training on behalf of MSIG Insurance (M) Bhd: The A-Z of Motor Insurance

To All Agents who attended the CPD Training on A-Z of Motor Insurance organized by MSIG Insurance (M) Bhd at the following venues:

1. Klana Resort, Seremban  19th May 2014
2  Rennaisance Hotel, Melaka 20th May 2014
3. KSL Resort Hotel, J.Bahru 21st May 2014
4. Impiana Hotel Ipoh on 4th June 2014
5. City Bayview Hotel Penang on 5th June 2014

To print or download the file please click on the following link:
https://www.dropbox.com/s/9cuc3jqmswmo686/DropboxMOTOR14%20%5BCompatibility%20Mode%5D.pdf

Please do so by 12th June 2014 after which the link will no longer be accessible

Please be advised that these handouts are meant for your reference only and not to be copied  or circulated to others without the consent of the author. It is hope that you respect our copy rights.

Hope the sessions was beneficial

Regards
Steven Cheah


Friday, May 30, 2014

AGENTS CPD TRAINING ON BEHALF OF LONPAC INSURANCE BHD

Dear Agents who attended the CPD Training on Personal Lines Insurance held in Kuching on 29th May 2014.

Sorry...the link has expired. Please refer to your principal for the softcopy.

Please be advised that these handouts are meant for your reference only and not to be copied or circulated to others without the written consent of the author. We trust that you will respect our copy rights

Regards
Steven Cheah

Sunday, May 11, 2014

Self Empowerment through the 8T for accelerated growth and profits


Dear Agents who attended my training on the above subject in Batu Pahat on 8th May 2014

Deadline to download the file has expired. Link is no longer accessible. Please refer to your principal for further information


Thank you for your support and participation
Steven Cheah

Saturday, April 26, 2014

Fire Insurance Handouts 28th April 2014 Concorde Hotel, KL


Dear All

Thank you for your attendance and support.

(The link to the file is no longer accessible)

Have a nice day

Regards
Steven Cheah


At Concorde Hotel, K.Lumpur 28th April 2014


Saturday, April 12, 2014

Tips to drafting a Comprehensive General Insurance Quotation and Closing


Below are some useful and practical tips that may help you to secure new businesses or maintain your existing businesses against your competitors

Tip No 1: Diagnose the Insurance needs of the Client based on the exposure present in the risk using the prescribed Exposure /Asset Listings and Valuation Sheet

Tip No 2: Select the appropriate Insurance Protection based on the needs identified

Tip No 3: Discuss with the Underwriter for the best possible terms by presenting detailed information on the risk to be insured

Tip No 4: Use a Design Template where you can copy or cut, paste and edit the pre-written quotation wordings to add uniformity and speed to your quotation exercise

Tip No 5: Draft the Official Insurance Quotation which is Clear, Concise and Complete

Tip No 6: Draft a Covering Letter with proper Heading, Body and Conclusion with or without Appendices

Tip No 7: Signed, Sealed and Deliver your Insurance Quotation to Client: Creating the First Impression!!!

Tip No 8: Seek Appointment to meet and to negotiate with Client. Effective use of negotiation tactics whether competitive or concession or collaborative tactics for a win win situation

Tip No 9: Close  the Sale. Get Client to sign on the dotted line.

Tip No 10: Have an Effective Credit Control & Debt Collection System to ensure premium is paid within the stipulated time frame

HAPPY READING. COMMENTS WELCOME