Dear Agents who attended the above training session at Vistana Hotel KL on 28th October 2014
You can now download the handouts by clicking on the link below
https://www.dropbox.com/s/u1m21xiyyt5oxq6/PrintcopyPEST%20%5BCompatibility%20Mode%5D.pdf?dl=0
Please be informed that these handouts are meant for your internal reference only and not be copied or circulated to others who are non participants.. We trust that you will respect our copyrights.
Please do download the handouts by 4th November 2014 after which the link will be removed.
Regards
Steven Cheah
I am a Knowledge Engineer specialize in the areas of insurance and risk management.With 35 years of working and lecturing experience behind me, I believe in educating and sharing knowledge with the public about risk and insurance affairs in Malaysia. I am also open to inquiries on any insurance related training as well as providing claims consulting services to clients in their hours of need. I invite you to post any comments/inquiries on my blog or you can send an e-mail to steven@csh.com.my
Wednesday, October 29, 2014
Thursday, October 16, 2014
ACE JERNEH TRAINING ON CONTRACTORS ALL RISK INSURANCE IN PENANG 13TH OCT AND KL 16TH OCT 2014
Dear Agents who attended the training sessions in Penang and KL respectively
To download the file, please click on the blue colored link below
https://www.dropbox.com/s/l989ngngrbp55xf/dropboxCAR%20%5BCompatibility%20Mode%5D.pdf?dl=0
Please so download the file by 24th October 2014 after which the link shall be removed to protect the intellectual rights of the author of the handouts. Please be reminded that these handouts are meant for your internal reference only and not to be copied and distributed to others who are non participants in these classes.
Regards
Steven Cheah
Monday, September 22, 2014
MSIG Training on PA & Medical Insurance in Ipoh (14th oct) and Penang (15th Oct 2014)
Dear Agents who have attended the following training organized by MSIG Insurance (M) Bhd
PA / Medical Insurance
You can download the handouts by clicking on the link below
https://www.dropbox.com/s/3m6dfcchrsadycs/PAHSDOPBOX%20%5BCompatibility%20Mode%5D.pdf
Please do so by 23rd October 2014 after which the link is no longer accessible
We wish to remind Agents that these handouts are meant for your internal reference only and not to be copied or redistributed to others who are non participants without the consent of the author. Trust that you will respect the copy rights of the company
Comments, if any are most welcome
Regards
Steven Cheah
PA / Medical Insurance
You can download the handouts by clicking on the link below
https://www.dropbox.com/s/3m6dfcchrsadycs/PAHSDOPBOX%20%5BCompatibility%20Mode%5D.pdf
Please do so by 23rd October 2014 after which the link is no longer accessible
We wish to remind Agents that these handouts are meant for your internal reference only and not to be copied or redistributed to others who are non participants without the consent of the author. Trust that you will respect the copy rights of the company
Comments, if any are most welcome
Regards
Steven Cheah
Tuesday, September 9, 2014
TRAINING ON CONTRACTOR'S ALL RISK INSURANCE FOR ACE JERNEH INSURANCE BHD
Dear Agents who attended the ACE Jerneh Training at Ibis Styles Hotel, Ipoh on 3rd Sept 2014
Please click on the link below to download the handouts
https://www.dropbox.com/s/fmgnxb0t1v9bxu8/ACECAR%20%5BCompatibility%20Mode%5D.pdf?dl=0
Please do so by 15th Sept 2014 after which the link will be removed. Please be reminded that thishandouts are meant for your internal reference and would appreciate that you respect our copy rights by not copying and redistributing this handout to others who are non participants
Happy learning
Regards
Steven Cheah
Please click on the link below to download the handouts
https://www.dropbox.com/s/fmgnxb0t1v9bxu8/ACECAR%20%5BCompatibility%20Mode%5D.pdf?dl=0
Please do so by 15th Sept 2014 after which the link will be removed. Please be reminded that thishandouts are meant for your internal reference and would appreciate that you respect our copy rights by not copying and redistributing this handout to others who are non participants
Happy learning
Regards
Steven Cheah
Monday, August 25, 2014
LONPAC AGENTS TRAINING IN IPOH ON 20TH AUG 2014
Dear Agents
Please click to the link below to download the files:
https://www.dropbox.com/s/a78v84g7ai10o7b/LonpacIpoh%20%5BCompatibility%20Mode%5D.pdf?dl=0
Please do so by 31st Aug 2014 after which the link will be removed
Please be reminded that these handouts are meant for your internal reference only and not meant to be copied and forwarded to others who are non participants in this training. We trust that you will respect our copy rights.
Regards
Steven Cheah
Wednesday, July 23, 2014
GENERAL INSURANCE PRODUCTS KNOWLEDGE TRAINING UNDER LONPAC INSURANCE BHD
Dear Agents who attended the training on the above subject on 18th July at Vistana Hotel, Kuala Lumpur
You can download the handouts by clicking on the link as below
https://www.dropbox.com/s/p77dez2jtbi0l0s/LONPACmasterGIP%20%5BCompatibility%20Mode%5D.pdf
Please do so by 29th July 2014 after which the link is no longer accessible
Please be reminded that these handouts are intended for your internal reference only and not to be copied or distributed to others who are non participants without the consent of the author.
We trust that you will respect the company's copy rights to these handouts
Any comments are most welcome
Regards
Steven Cheah
You can download the handouts by clicking on the link as below
https://www.dropbox.com/s/p77dez2jtbi0l0s/LONPACmasterGIP%20%5BCompatibility%20Mode%5D.pdf
Please do so by 29th July 2014 after which the link is no longer accessible
Please be reminded that these handouts are intended for your internal reference only and not to be copied or distributed to others who are non participants without the consent of the author.
We trust that you will respect the company's copy rights to these handouts
Any comments are most welcome
Regards
Steven Cheah
Monday, July 21, 2014
CPD Training 2014 on behalf of MSIG Insurance (M) Bhd (Motor & PA/HS Insurance)
Dear Agents who have attended the following training organized by MSIG Insurance (M) Bhd
Personal Accident / Medical Insurance
Sandakan 17th Sept 2014
PA / Medical Insurance
You can download the handouts by clicking on the link below
https://www.dropbox.com/s/3m6dfcchrsadycs/PAHSDOPBOX%20%5BCompatibility%20Mode%5D.pdf
Motor Insurance Handouts
https://www.dropbox.com/s/9cuc3jqmswmo686/DropboxMOTOR14%20%5BCompatibility%20Mode%5D.pdf
Please do so by 28th Sept 2014 after which the link is no longer accessible
We wish to remind Agents that these handouts are meant for your internal reference only and not to be copied or redistributed to others who are non participants without the consent of the author. Trust that you will respect the copy rights of the company
Comments, if any are most welcome
Regards
Steven Cheah
Personal Accident / Medical Insurance
Sandakan 17th Sept 2014
PA / Medical Insurance
You can download the handouts by clicking on the link below
https://www.dropbox.com/s/3m6dfcchrsadycs/PAHSDOPBOX%20%5BCompatibility%20Mode%5D.pdf
Motor Insurance Handouts
https://www.dropbox.com/s/9cuc3jqmswmo686/DropboxMOTOR14%20%5BCompatibility%20Mode%5D.pdf
Please do so by 28th Sept 2014 after which the link is no longer accessible
We wish to remind Agents that these handouts are meant for your internal reference only and not to be copied or redistributed to others who are non participants without the consent of the author. Trust that you will respect the copy rights of the company
Comments, if any are most welcome
Regards
Steven Cheah
Tuesday, June 17, 2014
Training on Liability Marine & Casualty Insurance
Dear Agents who attended the above training in Klana Resort Seremban today 17th June 2014
You may download the handouts by clicking on the following link:
https://www.dropbox.com/s/0l5h49bkde9ejb6/masterLMC%20%5BCompatibility%20Mode%5D.pdf
Please do so by 24th June 2014 after which the link will be deactivated
Also kindly be reminded that these handouts are meant for your internal reference only and not to be copied or redistributed to others who are non attendees without the approval of the author. Trust you will respect our copy rights.
Thank you for your support and participation
Cheers
Steven Cheah
CSH Knowledge Management Sdn Bhd
Thursday, June 5, 2014
CPD Training on behalf of MSIG Insurance (M) Bhd: The A-Z of Motor Insurance
To All Agents who attended the CPD Training on A-Z of Motor Insurance organized by MSIG Insurance (M) Bhd at the following venues:
1. Klana Resort, Seremban 19th May 2014
2 Rennaisance Hotel, Melaka 20th May 2014
3. KSL Resort Hotel, J.Bahru 21st May 2014
4. Impiana Hotel Ipoh on 4th June 2014
5. City Bayview Hotel Penang on 5th June 2014
To print or download the file please click on the following link:
https://www.dropbox.com/s/9cuc3jqmswmo686/DropboxMOTOR14%20%5BCompatibility%20Mode%5D.pdf
Please do so by 12th June 2014 after which the link will no longer be accessible
Please be advised that these handouts are meant for your reference only and not to be copied or circulated to others without the consent of the author. It is hope that you respect our copy rights.
Hope the sessions was beneficial
Regards
Steven Cheah
1. Klana Resort, Seremban 19th May 2014
2 Rennaisance Hotel, Melaka 20th May 2014
3. KSL Resort Hotel, J.Bahru 21st May 2014
4. Impiana Hotel Ipoh on 4th June 2014
5. City Bayview Hotel Penang on 5th June 2014
To print or download the file please click on the following link:
https://www.dropbox.com/s/9cuc3jqmswmo686/DropboxMOTOR14%20%5BCompatibility%20Mode%5D.pdf
Please do so by 12th June 2014 after which the link will no longer be accessible
Please be advised that these handouts are meant for your reference only and not to be copied or circulated to others without the consent of the author. It is hope that you respect our copy rights.
Hope the sessions was beneficial
Regards
Steven Cheah
Friday, May 30, 2014
AGENTS CPD TRAINING ON BEHALF OF LONPAC INSURANCE BHD
Dear Agents who attended the CPD Training on Personal Lines Insurance held in Kuching on 29th May 2014.
Sorry...the link has expired. Please refer to your principal for the softcopy.
Please be advised that these handouts are meant for your reference only and not to be copied or circulated to others without the written consent of the author. We trust that you will respect our copy rights
Regards
Steven Cheah
Sorry...the link has expired. Please refer to your principal for the softcopy.
Please be advised that these handouts are meant for your reference only and not to be copied or circulated to others without the written consent of the author. We trust that you will respect our copy rights
Regards
Steven Cheah
Sunday, May 11, 2014
Self Empowerment through the 8T for accelerated growth and profits
Dear Agents who attended my training on the above subject in Batu Pahat on 8th May 2014
Deadline to download the file has expired. Link is no longer accessible. Please refer to your principal for further information
Thank you for your support and participation
Steven Cheah
Saturday, April 26, 2014
Fire Insurance Handouts 28th April 2014 Concorde Hotel, KL
Dear All
Thank you for your attendance and support.
(The link to the file is no longer accessible)
Have a nice day
Regards
Steven Cheah
At Concorde Hotel, K.Lumpur 28th April 2014
Saturday, April 12, 2014
Tips to drafting a Comprehensive General Insurance Quotation and Closing
Below are some useful and practical tips that may help you to secure new businesses or maintain your existing businesses against your competitors
Tip No 1: Diagnose the Insurance needs of the Client based on the exposure present in the risk using the prescribed Exposure /Asset Listings and Valuation Sheet
Tip No 2: Select the appropriate Insurance Protection based on the needs identified
Tip No 3: Discuss with the Underwriter for the best possible terms by presenting detailed information on the risk to be insured
Tip No 4: Use a Design Template where you can copy or cut, paste and edit the pre-written quotation wordings to add uniformity and speed to your quotation exercise
Tip No 5: Draft the Official Insurance Quotation which is Clear, Concise and Complete
Tip No 6: Draft a Covering Letter with proper Heading, Body and Conclusion with or without Appendices
Tip No 7: Signed, Sealed and Deliver your Insurance Quotation to Client: Creating the First Impression!!!
Tip No 8: Seek Appointment to meet and to negotiate with Client. Effective use of negotiation tactics whether competitive or concession or collaborative tactics for a win win situation
Tip No 9: Close the Sale. Get Client to sign on the dotted line.
Tip No 10: Have an Effective Credit Control & Debt Collection System to ensure premium is paid within the stipulated time frame
HAPPY READING. COMMENTS WELCOME
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