Continuous Professional Development (CPD) Training for GI Agents

Phew!!!! It has been a very tiring but exciting 6 months for me travelling the length of the country to deliver the CPD training to the agency force organized by the various Insurers in the market.

Between January and July 2010, I had delivered the following topics by way of lectures, workshop, groups discussion and presentation:

a) Insurance Design for the SMI/SME and Presentation Skills
b) Developing a Comprehensive Fire Insurance Program
c) Motor Insurance & Claims
d) Miscellaneous Accident Insurance
e) Claims Handling
f) The Perfect Marketing Mix
g) Personal Lines Insurance: Selling, Cross Selling & Upselling
h) Risk Survey from the Agents View point
i)  Anti Money Laundering Act 2001
j)  Products Disclosure & Transpareny Procedures.

Many questions were raised by the participants during these sessions and I hope to compile them, classes by classes, and post them in my blog very soon.

Looking forward to coming sessions in August 2010 where I will be conducting a half day seminar on Perfect Marketing Mix in KL and Penang.

Chao!!!