PETALING JAYA: Concerned with the increase in fraudulent claims, insurance firms are now recruiting engineers, surveyors and accountants to work as loss adjusters.
Association of Malaysian Loss Adjusters (AMLA) chairman Lee Thim Fook said these professionals were vital in checking the wrongdoings in the industry.
“We need the expertise of each of these professionals as insurance claims encompass a wide area of interest and we have to get the right people for the job,” he said.
Lee said he was unable to provide specific details and data on the extent of the problem in Malaysia, but judging by the cases globally, fraudulent cases had been on the rise over the past few years.
He said other than hiring engineers, surveyors and accountants, other specialists in other areas were also recruited as adjusters
“Each of them have specific skills which are vital in detecting fraud claims
“We also collaborate with related bodies like the Malaysian Insurance Institute to conduct training for adjusters,” he said.
On top of that, Lee said conferences pertaining to fraud were organised regularly to keep adjusters abreast with current trends.
He noted that many claimants would stop pursuing their claims once insurers repudiated their claims.
“Insurance fraud which can be broadly classified as ‘planned insurance fraud’ and ‘opportunistic insurance fraud’ is a serious matter and is punishable under the Penal Code,” he said.
The Star 15th January 2011
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